Entrust the care of your valuable systems with us
Service and Maintenance, and Support
Our service and maintenance agreements are tailored to you. We recognize that applications and support staff vary in each system installation and bring you value through flexibility. We offer different levels of support, including Platinum, Gold, Silver, and custom levels structured to meet almost any need. This can include on-site staffing services for maintenance, repair, install, or even system coverage when your in-house staff is absent or required on other projects.
Conference Technologies, Inc. provides carefully-trained, certified technicians for your facility customized to your needs to manage, operate, and maintain your technology.
Why would you need a Service Agreement?
A manufacturer warranty only covers your product for so many months or years, and requires removal and shipping of the product, downtime and numerous other hassles to get it repaired. A Conference Technologies, Inc.® service agreement lets you relax with the peace of mind that your new purchase will continue to work like new beyond the standard manufacturer's warranty. If something should malfunction, we will get you up and running in no time. We will satisfy your needs, whatever your requirements, with a cost-effective service plan.
What do you get?
By choosing a Conference Technologies, Inc.® service agreement, you are choosing a special extended warranty plan that provides you with nationwide, 24/7 support and protects the reliability and life span of your audio visual system. We want to drastically reduce or even eliminate delays and guarantee that your system will be up and running immediately so you can “wow” potential clients or carryout an important meeting. We can work with you to find a support program that will meet all of your needs. Conference Technologies, Inc.® offers four different plans to meet our clients' needs — CTI Core, CTI Complete, CTI Custom and CTI Onsite.
24/7 Nationwide Support
- Extensive vendor relationships for fast RMA response and advanced exchange inventory
- Industry certified technicians and engineers to diagnose and resolve system failures
- Dedicated customer experience teams
- Fixed, predictable pricing to simplify technology budgets